It is recommended that all users closely scrutinize this Privacy Policy. By choosing actions such as "Register", "I Accept the Privacy Policy of Mura Peso", "I Authorize the Collection, Use, Disclosure, Storage, Transmission, and/or Handling of My Personal Information as Defined by Mura Peso's Privacy Policy" or akin expressions found on the Mura Peso registration or within the service usage, you confirm your comprehension and agreement to how your personal information will be treated as stated herein.
1. Essential Loan Provider Insights
Our Collaboration with Premier Loan Providers: To ensure you have access to a broad spectrum of financial services, Mura Peso partners with distinguished loan providers. We believe in keeping you informed about these crucial partnerships.
Key Loan Provider Details:
Provider Identification: Leapgen Lending Inc.
Official Registrations and Certifications:
SEC Registration Code: CS201915717
Certificate of Legal Authority: 3089
Location and Contact:
Email Query: [email protected]
Contact Number: 9912813561
Postal Address: Unit 1604, Prestige Tower F. Ortigas Jr. Road, Ortigas Center Pasig, Metro Manila, 1600 Philippines
2. Facial Information Use and Protection Protocol
User Agreement on Facial Data Collection for Verification Purposes
In our ongoing effort to verify user identity accurately and ensure the security of every account, our application leverages facial recognition technology as part of our Know Your Customer (KYC) process. Detailed below is our policy regarding the collection and utilization of facial data:
Facial Data Acquisition: The application is designed to gather specific information about your facial features and biometric identifiers. This crucial step aids in accurately verifying your identity and enhancing the security framework of your account.
Objective for Facial Data Utilization: The primary aim for collecting facial data is to facilitate the KYC verification process, confirming the authenticity and security of user accounts. Rest assured, this information will not be repurposed for any commercial endeavors beyond this scope.
Confidentiality and Third-party Sharing: We commit to keeping your facial data confidential, ensuring it is not shared with any third parties without necessitation by legal obligations or without your informed consent.
Measures for Data Security: All collected facial data is securely stored within our system infrastructure, safeguarded by the latest in technical and organizational security measures.
Facial Data Retention Timeline: The retention of facial data is strictly limited to the duration required for completing the KYC verification process. Following verification, immediate actions are undertaken to securely delete or anonymize such data.
Privileges Regarding Your Facial Data: You reserve the right to inquire about, rectify, or request the erasure of your facial data within our records at any point. Our privacy team is readily available to address any such requests or questions you might have.
By proceeding with the use of our application, you express your consent to the processing of your facial data as outlined herein. We are steadfast in our commitment to upholding the highest privacy and security standards for your personal information.
For any queries or further explanations, our privacy team is eagerly waiting to assist. We are dedicated to ensuring a secure and trustworthy service experience for all our users.
3. Collection and management activities at Mura Peso target:
Personal identification metrics, including your name and birth date;
Information from your loan application about your salary, employment, the purpose behind the loan, and mobile device characteristics;
Your reachable contacts, detailed by home address, telephone, and email;
Exclusive borrower insights, such as SSS numbers, occupational data, personal and emergency contact details;
Technical details of your mobile unit, including identifiers, system and OS versions, configurations, account specifics, carrier, and network data, plus display attributes;
These details (referred to as "Info") are acquired via:
The action of downloading or showing intent to apply for a loan via the Mura Peso app;
Your engagements with our support or loan facilitation personnel;
Credit assessment services for validating your Info against varied data sources or for fraud mitigation efforts;
The rationale behind gathering and handling your Info by Mura Peso spans service delivery or meeting legal requirements. We ensure your Info is collected solely with your explicit permission.
4. Purpose of Data Collection by Mura Peso
Assessing eligibility for our services based on financial health and creditworthiness.
Administering and managing your loan, including all transactions, disbursements, and repayments.
Verifying identities and the accuracy of submitted information.
Preventing fraudulent activities and unauthorized service access.
Enhancing and improving our product offerings.
Resolving service-related issues encountered by users.
Ensuring compliance with legal and regulatory requirements for customer identification and anti-money laundering measures.
Sending marketing communications, provided you have not opted out.
Keeping you informed about updates and new services.
Working with credit monitoring and fraud prevention agencies.
Delivering customer support and reaching out via agreed communication methods.
Rationale for Processing Your Data:
Our legitimate interest in offering tailored financial and technological services.
Fulfilling our contractual obligations and responding to your pre-contract inquiries.
Based on your explicit consent for specific processing activities.
5. Governance of User Information by Mura Peso
Through the acceptance of this Privacy Policy, the Borrower authorizes Mura Peso, along with its subsidiaries and partners, to conduct regular credit assessments using the provided information, not only during the loan's term but also for future financial service considerations.
Mura Peso guarantees the confidentiality of personal data, with a strict policy against disclosing such information to unrelated third parties, except as strictly required for delivering its financial services. Limited personal data may be shared with selected research partners, with a preference for data anonymization to protect user privacy.
By agreeing to this policy, you permit Mura Peso to disseminate your data, when necessary, to:
The broader Mura Peso Group network, including associated agents, affiliates, and leadership teams;
Banking and financial partners, credit reference agencies, and organizations specializing in fraud detection and technological support;
External entities tasked with assisting in financial recoveries or operational enhancements;
Appropriate regulatory bodies and entities in the event of legal, merger, or acquisition proceedings;
Other relevant parties under the compulsion of legal directives, for the enforcement of agreements, or for safeguarding the interests of Mura Peso and its community.
This structured approach to data sharing is integral to the provision of Mura Peso's services, reflecting a commitment to legal compliance and the secure management of user data.
6. Retention Period of Personal Data by Mura Peso
Mura Peso ensures that your personal information is retained solely for as long as necessary to fulfill the purposes outlined in sections 2 and 10 of our Privacy Policy. This includes a period deemed reasonable for the provision of our services and offerings. Beyond these objectives, your Data may be stored longer if required by legal obligations, allowed under applicable laws, or as necessary to support potential legal claims or defenses.
7. The Impact of Not Sharing Personal Information
You are under no obligation to provide us with your personal information or consent to its processing. Should you choose to withdraw your consent or not provide the necessary data, please be aware that this may affect our capacity to deliver our services to you effectively. Consequently, this may lead to the termination of our services to you, as allowed by law. Notwithstanding, we may retain your information based on legitimate interests as defined by law, especially in scenarios where outstanding financial obligations exist, to facilitate ongoing collection activities.
8. User Agreement and Data Handling Consent
Upon engaging with the Mura Peso App, you:
Agree to abide by the conditions specified in this Privacy Policy;
Authorize Mura Peso to collect, utilize, share, and process your Information, covering personal, sensitive, and confidential data as per the definitions provided by the applicable laws, in accordance to the directives of this Privacy Policy;
Vouch for the fidelity and accuracy of the Information you furnish to Mura Peso;
Allow Mura Peso the capability to assess and validate the veracity of your Information;
Recognize Mura Peso's obligation to potentially disclose your Information to financial and legal authorities including the Bangko Sentral ng Pilipinas, Anti-Money Laundering Council, and various credit reporting agencies, in its pursuit of fulfilling legal and regulatory responsibilities.
9. Communication and Policy Enhancement
To communicate with our team, please direct your emails to .
Our Privacy Policy may evolve over time to align with our enhanced privacy commitments. As of 05-27-2025, we suggest that you regularly check this page to remain informed about the most recent version of our policy.